Razorpay & Consumer Compliance

Refund & Cancellation Policy

24-Hour Free Trial Before Purchase

All subscription passes are prepaid and non-refundable once activated, except in the cases listed below.

Prepaid Passes & Refund Eligibility

• Duplicate Debits: Any duplicate payment caused by a gateway or UPI timeout is refunded 100% within 5–7 business days.
• Technical Non-Activation: If a purchased pass fails to activate on your Device ID within 24 hours and support cannot resolve it within 48 hours, a full refund is issued.
• Contact: Email safarez.info@gmail.com with your registered phone number and Razorpay Payment ID to initiate a refund request.